India's automotive aftermarket is a USD 18 billion industry — and 60% of it is unorganized. Car owners get overcharged at local garages with zero transparency, wait hours without knowing when their vehicle will be ready, and carry paper service records that inevitably get lost. Workshop owners rely entirely on word-of-mouth for customer acquisition, manage operations on handwritten job cards, and have no digital tools to track technician productivity or parts inventory. When the AutoCare Hub team approached us, they wanted to change all of this — a single platform that connects car owners, workshops, and mechanics through the entire vehicle servicing lifecycle.
We designed AutoCare Hub as three interlocking applications under one platform. The Customer App is built around the workshop discovery engine — location-based search with filters for brand specialist (Maruti, BMW, EV-ready), service type (periodic, AC, denting, electrical, tyres), rating, distance, and turnaround time. Once a car owner finds the right workshop, they can book an appointment, choose from 15 service categories with Basic/Standard/Premium package tiers, and opt for pick-up and drop service. The My Garage feature lets users manage multiple vehicles — make, model, year, fuel type, registration number, insurance details, and service intervals — with smart reminders when a service is due based on mileage or time.
The standout feature is real-time service tracking. Once a vehicle is dropped off, the car owner sees live stage updates: Booked → Vehicle Received → Inspection → Work In-Progress → Parts Ordered → Repair → Quality Check → Ready → Delivered. Each stage transition triggers a push notification with details — which technician is working on the car, what parts are being used, estimated completion time. If the workshop discovers additional issues during inspection, an in-app approval flow sends the car owner photo evidence and a revised quote. The service history page maintains a complete chronological record of every service per vehicle — parts used, labour charges, technician, workshop, photos, and warranty details — making car resale transparent.
Emergency SOS is designed for those moments every driver dreads. One tap captures the user's GPS location, lets them select the issue type (battery dead, flat tyre, engine overheat, accident, locked out, towing needed), and shows the nearest available mobile mechanics or tow trucks with ETA and ratings. The dispatch system sends real-time notifications to responders, and the car owner can track the mechanic's approach on a live map — exactly like tracking a ride-hail driver. AMC (Annual Maintenance Contract) subscription plans offer tiered preventive maintenance packages that car owners can purchase for predictable, budgeted vehicle care throughout the year.
The Business Dashboard gives workshop owners digital tools they have never had. The daily snapshot shows active jobs, pending bookings, completed services, and revenue at a glance. Bay utilization displays a visual grid of each service bay — occupied or free, which vehicle is in which bay, and the estimated time remaining. The digital job card system replaces handwritten cards with structured records that include vehicle intake checklists with photos, service items, parts linkage, technician assignment, and time tracking. The Mechanic Panel provides individual technicians with their assigned jobs, work timers, and stage management — giving them visibility into their contribution and earning potential. Built with Next.js 15, React 19, Tailwind CSS 4, and Framer Motion, AutoCare Hub delivers 25+ pages across 3 user roles with a responsive mobile-first experience. Deployed on Vercel with performance targets of 90+ Lighthouse scores achieved across all four categories.